Why join RecruitLab?
We started in 2020 with the plan to create a recruitment tool for our team.
Fast forward to 2023:
We have raised €2.2m from Change Ventures, Superangel, and the Founders of Pipedrive, among others.
We have 120 customers from the UK, Germany, Estonia, Latvia, Lithuania, and Finland.
And we are extremely motivated to be on this journey to make recruiters happy all over the world.
So, it's a perfect time to be one of our early joiners! We offer you the chance to play an essential role in our growth. And as true believers in continuous self-improvement, we will help you grow as well!
How we work and what we offer 🍫
We have made it our mission to make recruiters ✨HAPPY✨ with modern recruitment tools and top-notch customer support.
You'll be supported by experienced founders who have a clear vision and a great sense of humor.
You can enjoy the benefits of a small growing team. Over the next two years, our team of 13 will grow to 19 people.
We are used to remote working, but we also enjoy spending time together at the office and eating way too many sweets.
You can work from a different city or country as long as you are available during our business hours and fulfill your duties.
RecruitLab's HQ is in Tallinn, Estonia 🇪🇪, and you can use the office anytime.
We have quarterly team events 🎉 to make sure we have enough fun together.
You will get an early-joiner package of stock options 🚀 RecruitLab's success will be your success. We ensure you have the information about its value.
To keep our team strong and healthy, we offer a physical and mental health yearly allowance to cover sports activities, therapy, coaching, learning and development costs, etc.
35 vacation days ⛱️ Regular annual leave in Estonia is 28 calendar days. To keep ourselves fresh and sharp, we add 7 extra vacation days.
What's the job about?
You will be responsible for supporting our customers in achieving their diverse recruitment challenges.
Your job involves:
daily communication with customers,
onboarding new customers and users,
delivering training and personalized support,
informing our customers about new features,
collecting customer feedback,
product testing, and
giving input to our software development process.
You'll work closely with our Customer Success Manager Triin, Co-Founder Marie, and Marketing, Sales, and Product teams to deliver a smooth user journey. Intercom, Slack, and Jira will be your everyday companions.
Marie Evart, Co-Founder and CS Team Lead
Joining RecruitLab is perfect for someone ambitious, who likes to take responsibility, is proactive, and has strong self-management skills. My role as your manager is to create an environment that will help you succeed and achieve your great goals.
Triin Elias, Customer Success Manager
I feel I’ve been the lucky few – I got a seat to an amazing ride where you hope the destination is somewhere long and far away cause the journey seems to be the best part. The longer I work for RecruitLab, the more I see our users as my partners who motivate and inspire me besides my team.
Would you be a good fit?
You will succeed in this role if you are proactive, eager to learn new things, and an excellent communicator. You possess exquisite listening skills and the ability to respond quickly and aptly. Making customers happy comes naturally to you.
It will be easier for you if you have previous experience as a Sales, Marketing, or Recruitment Assistant or have worked in an early-stage startup. We expect you to have a bachelor's degree.
You should be fluent in English since you will be at the service of our English-speaking customers. You are efficient, punctual, dutiful, and rarely forget anything.
Specific IT knowledge is not necessary to fill the position. However, we assume you are tech-savvy and interested in awesome, innovative technologies that make everyone’s life easier.
Time left to apply
Need more info?
Marie will answer your questions.
